How do I know if my order has been shipped?
Once the order has been shipped you will receive an e-mail with the tracking number.
You can check the status of your order by entering with you username in the ortocanis.com web site, here.
At the top, on the right you must click on “Enter”.
To enter just put the email and the password sent to you automatically when you made the order. Once you get into your account you can check the status of your order, the article you bought, etc…