• -€5.00
Dog rug Back on Track
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  • Dog rug Back on Track
  • Dog rug Back on Track
  • Dog rug Back on Track
  • Dog rug Back on Track
  • Dog rug Back on Track
  • Dog rug Back on Track

Thermal Dog Coat

€57.02
€52.02 Save €5.00

This waterproof thermal dog coat has been specially designed using fabric with ceramic particles to improve your dog's muscles and articulations

Highly recommended for dogs that participate in outdoor activities, such as hunting dogs, agility dogs and mushing dogs, as well as for dogs with arthritis and elderly dogs.

Size
Quantity

Pídelo antes de 15 horas y 39 minutos y recíbelo between Wed 29 y Fri 1 con Express

Ratings and comments from our customers
( 4.8 / 5) - 13 feedback(s)

Waterproof Thermal Dog Coat

Back on Track is the name of unique textile products that have been developed based on a synergy between ancient Chinese experience and modern scientific textile technology, supported by scientific studies. The resulting product is a fabric made up of an optimal mix of polyester/polypropylene and ceramic particles. 

Back on Track's joint and muscle supports are all made of functional textiles with heat reflective properties. Ceramic particles are fused into the polyester fibres during their manufacturing. When heated, the ceramic particles radiate heat back towards the body. This reflected heat is long-wave heat radiation, which is also known as long wave infrared radiation. It is well known that infrared light has a calming effect as the mild heat reduces inflammation, decreasing muscle tension and improving blood circulation. The tense muscles relax and the recovery process of injured muscles, tendons, ligaments and joints is speeded up.  

Therefore, the coat's most important use is for injury prevention when the coat is used for training and competition, as well as injury relief and a faster healing process for prior injuries. It is also used to warm up muscles before exercise or physical activity, thus eliminating the risk of tears and fibrillar damage. 
The Back on Track effect:
  • Increased blood circulation
  • Accelerated recovery from injuries
  • Reduced inflammation
  • Reduced muscle tension
  • Pain relief

It is highly recommended for dogs with arthritis that live in cold and/or humid regions, elderly dogs, as well for sporting dogs: agility, mushing dogs and RCI.

*The coats have not been tested on pregnant dogs.

Abrigo térmico impermeable

Sizes

Follow these instructions to select the size:

1. Take a sewing tape, or a tape measure and string.

2. Measure the length of the back from the base of the neck to the beginning of the tail (if in doubt, check the indications in the product images).

3. Look at the size chart for the size that corresponds to the measurement taken. from the back (from the base of the neck to the beginning of the tail)

4. Indicate the exact measurement in CM in the order comments.

Size Measure
XS 21 - 34 cm
S 37 - 52 cm
M 55 -74 cm
L 78 - 91 cm

Recommendations

All Back on Track products should be introduced gradually. To start, use the product for a maximum of four hours per day for the first 2-3 days. The body will then have the opportunity to familiarize itself with the fabric’s effects. Once the dog has adapted, the coat can be worn all day.

The product can be machine washed at 86ºF in a gentle program with normal detergent without bleach or fabric softener. Air dry.

IMPORTANT: to determine the correct size, with the dog standing still, upright & facing forward, measure the length of your pets back (the torso, along the top of the spine) from the withers (where the neck meets the body, approx just below the collar line) to the dock/base of the tail (where the tail meets the body). 

Score:  
 
 -   (Lardero, Spain)
Medimos a nuestro perro y media 34cm desde el cuello hasta el inicio del rabito. Le queda un poco grande sobre todo por detrás que le tapa el rabito. Pero está muy bien, a ver si poco a poco al usarlo se nota alguna mejoría.
Score:  
 
 -   (Barcelona, Spain)
Estoy encantada. Se lo deja poner sin problemas y aunque llueva o haga frío en la calle, al llegar a casa, ella está calentita y seca.
Score:  
 
 -   (Coruña,, Spain)
Llevamos poco tiempo con él, pero es la mejor prenda de abrigo para Tano, mi labrador de 12 años. Creo que le va muy bien terapeuticamente y, además, le protege fenomenal de lluvia y frío. Sólo una pega, y es que no tenga abertura para poner el arnés debajo del abrigo so re todo en los días de lluvia. Por lo demás, genial, ni siquiera se molesta si se lo dejo puesto unas horas en casa.
Score:  
 
 -   (BARCELONA, Spain)
A Norton le encanta, parece un caballito pero está encantado, pesa poco y le abriga mucho, por su artrosis no puede tener humedad en la columna y este abrigo hace que podamos hacer todas las actividades con él, camina perfecto, y está alegra Gracias
Score:  
 
 -   (MOS, Spain)
el producto está bien pero no solo hay que tener en cuenta el largo del perro sino también el ancho ya que de largo esta bien pero de ancho le sobra muchísimo ya que mi perro es un border collie de 20 kg y muy estrecho sobre todo en la parte de atrás justo donde el abrigo es bastante ancho sobrándole muchísimo con lo que le dificulta el hacer sus necesidades. Pero el producto está muy bien.
Score:  
 
 -   (., Spain)
No comments
Score:  
 
 -   (utebo, Spain)
No comments
Score:  
 
 -   (Barbera del valles, Spain)
muy bien Muy buen servicio y muy amable
Score:  
 
 -   (Navatejera (León), Spain)
Muy buen producto Muy rápidos, amables y un buen producto! Kena os agradece su chaqueta back On track!
Score:  
 
 -   (.GIJON, Spain)
La atención telefónica super agradable La atención ha sido muy correcta y sobre todo practica tuve que devolver la prenda por un problema de talla (el error había sido mio ) y se me envió la talla adecuada,,,la atención telefónica super agradable ,,,y también muy practica,,,sospecho que tienen amor por los animales ,,,tanto como los que los tenemos ,,,en mi caso un perro como de la famila,,,
Score:  
 
 -   (Fuenlabrada, Spain)
gracias Muchísimas gracias de verdad por toda vuestra atención, vuestra amabilidad y vuestra rápida respuesta. Un saludo, Marta
Score:  
 
 -   (Fuenlabrada, Spain)
Gracias Muchísimas gracias de verdad por toda vuestra atención, vuestra amabilidad y vuestra rápida respuesta. Un saludo, Marta
Score:  
 
 -   (Fuenlabrada, Spain)
Producto fantástico Muy buena atención, rapidez en el envío y producto fantástico.
    How do I know which size I need?

    To select the correct size of any of our products on our Web site, you must simply go the page of the product that you are interested in purchasing and scroll down to the description.

    The sizes are indicated in the description of the product. Use the reference of the measurements, the breeds are just an indications; we also tell you how to take the measurements in order to select the right size.

    If you have any doubt between the choice of two sizes read the description to select the correct size.

    For braces in neoprene (for eg. knee, elbow, hock, carp, hip braces, etc.) there is always a certain margin due to the elasticity of the material itself, however, it is important to take the correct measurements as specified and follow the instructions for the size choice.


    How to return a product?

    You have 30 days from the order date to make a return. You can return the product you do not want as long as it is in perfect condition, without traces of hair, odours, dirt or signs of use.

    If you are in Spain and have a printer, you can manage your return directly and in an easy way in our returns section by clicking here: https://ortocanis.shipping-portal.com/rp/ 

    The cost of the return is 3,95 € and will be discounted directly from the refund of the article.

    If you are from anywhere else, or you don't have a printer, or you prefer shipping by your own the product back to us you just need to send the product you want to return to our office with any carrier you prefer. Within the package you need to add the product clean and in perfect conditions, the invoice or a note with your full name and order reference. The shipping address is:

    Ortocanis S.L.U.

    Riera d’en Matamoros Street 53, local
    08911 Badalona
    Spain

    IMPORTANT: The product must be returned in perfect condition, without traces of hair, odours, dirt or signs of use. In the event that the product received is not in perfect condition, a discount of between 0% and 50% of the amount to be returned may be made.

    If you have made the payment of your order by transfer or cash on delivery, we will need your IBAN and SWIFT / BIC account to make the payment.

    From the moment you make the return until we receive it, a few days may pass due to the postal management or the logistics company. Once we receive the returned product and verified that it is in perfect condition we will send you an email and we will proceed to refund the amount of the product within 5 to 7 days.


    How to exchange a product?

    You have 30 days to exchange the product

    If you want to make an exchange, you will have to place your order again with the size or product you need and return the product that you don't need.

    Ship back to us the package with the product clean and in perfect conditions, the invoice or a note with your full name and order reference. The shipping address is:

    Ortocanis S.L.U.

    Riera d’en Matamoros 53, local
    08911 Badalona
    Spain

    IMPORTANT: The product must be returned in perfect condition, without traces of hair, odours, dirt or signs of use. In the event that the product received is not in perfect condition, a discount of between 0% and 50% of the amount to be returned may be made.

    If you have made the payment of your order by transfer or cash on delivery, we will need your IBAN and SWIFT / BIC account to make the payment.

    From the moment you make the return until we receive it, a few days may pass due to the postal management or the logistics company. Once we receive the returned product and verified that it is in perfect condition we will send you an email and we will proceed to refund the amount of the product within 5 to 7 days.


    How can I trace by parcel and know when it will be delivered?

    Once the parcel has been shipped you will receive an email with the tracking number to follow the shipment and probable date of delivery.


    How long will it take to receive the product and how much are the mailing costs?

    We have various methods of shipment depending on the country from which the order is made (24/48 hours - 3/4 days - 10/14 days).

    You can check the couriers available and shipping times by adding the article in the basket, continue to finalise the order and enter your address.

    As soon as the address, the country and the postal code are entered, the web page will automatically show you the different couriers, prices and shipping times.

    Prior to confirming your order check that all the information of the address is complete to avoid delays or problems for the delivery of the parcel.


    How do I know if my order has been shipped?

    Once the order has been shipped you will receive an e-mail with the tracking number.

    You can check the status of your order by entering with you username in the ortocanis.com web site, here.

    At the top, on the right you must click on “Enter”. 

    To enter just put the email and the password sent to you automatically when you made the order.  Once you get into your account you can check the status of your order, the article you bought, etc…


    I have just made an order, but I made a mistake with the size, the address, the phone number…..how can I modify the order?

    We process all orders immediately upon receipt.

    If you made a mistake you must call us immediately at +34 930 219 323 so that we can check the order and change it before shipping it to you.

    We receive a very high number of emails every day, so if you email us to correct a wrong order, we cannot guarantee that the email will be read before the shipment of your order is made, therefore you should call us at +34 930 219 323 with your order reference at hand (a series of letters), your surname or email used, for quick identification of your order.


    How can I pay for my order?

    We have different payment methods depending on the country where the order is made. 

    In most cases, the following methods can be used:

    • Credit card
    • Bank transfer
    • Paypal
    • Payment upon receipt (available only for Spain and Portugal).

    As soon as you enter your address, country and postal code, the web page will indicate the different payment methods.


    At what time will the parcel be delivered?

    If you chose shipment by courier and not the postal service, the time of delivery depends on the courier's itinerary in your area.  

    By checking your tracking number the tentative time of delivery will be indicated.

    You can track your order with the email we have sent to you once the parcel have been shipped.

    I you chose shipment through the postal service, it will be delivered to you by the postman directly without prior notice.  

    If the postman cannot leave the parcel in your mail box due to its size, he/she will leave a notice in your mailbox for you to go and collect it directly in the post office.


    Does the courier call to deliver the parcel?

    If you chose delivery by courier service and not the post office, we cannot assure you that they will call you before delivery.  It always depends on how they have organised their itinerary in the area and the number of deliveries they have.

    I you chose shipment through the postal service, it will be delivered to you by the postman directly without prior notice.  

    If the postman cannot leave the parcel in your mail box due to its size, he/she will leave a notice in your mailbox for you to go and collect it directly in the post office.


    What happens if the courier delivers the parcel and I’m not home?

    Don't worry!

    You have to check the tracking number of your shipment. If the courier could not deliver there are two options:

    1- The parcel will have been left at a Parcel Shop (i.e. a shop, bar or gas station, etc.). 

    You have to check the address and opening times using the tracking number so to pick up the parcel directly there.

    2- The parcel will be delivered the day after at the same address.

    You must check your tracking number for the order to see where the parcel is in case the courier could not deliver it to you personally.

    I you chose shipment through the postal service, it will be delivered to you by the postman directly without prior notice.  If the postman cannot leave the parcel in your mail box due to its size, he/she will leave a notice in your mailbox for you to go and collect it directly in the post office


    I do not know how to put the product on my dog, where are the instructions?

    You will find the instructions on the same web page of the product, just by scrolling down to the description.


    For how long can I leave the product on the dog?

    We advise you to introduce any kind of product gradually.  In the first few days you should check for skin reactions or redness. We use soft materials to reduce rubbing to the minimum.

    In the case of any kind of lesion or wound you should remove the product and wait for the wound to be fully healed.

    For braces, it is advisable to put them on ten minutes before taking the dog for a walk so that the neoprene warms up, and keep it on for up to ten minutes after returning home.


    Can I wash the product?

    Yes!

    The product should be hand-washed in cold water to guarantee a long life.


    How are returns reimbursed?

    The returned product is checked to make sure it is clean and in as-new condition.

    Reimbursement is made in the 7 days after receipt of the packet, with the same system used for the purchase.

    If the product is not returned in perfect condition, and we have to clean it, the reimbursement procedure will take longer, moreover if it is not in as-new condition we will carry out only partial reimbursement.


    Can I come and try the product in the Ortocanis shop?

    We are not a shop in the traditional sense, we are an online shop and we ship our products from our offices in Badalona (Barcellona).

    We have an office with very little space available to deal with clients, however if necessary you can come to buy or pick up the products directly in the office.

     We do NOT carry out diagnoses or consultancies because we are not veterinary doctors. 

    We specialise in the products we sell and we can explain how they work even if all the information is shown directly in the web site.

    You should consult a vet for diagnosis before coming to us with indication of the product you need so that we can best help you.

    The time in the office to attend clients is very limited, so we suggest you to already have checked online the product you need with the sizing information.

    You do not need to phone to make an appointment but we do suggest you call us to ensure the product you need is in stock.